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Privacy Notice

This Privacy Notice explains how Jemma O’Sullivan (“we”, “our”, “us”) collects, uses, and protects your personal data when you use this website or book a service.

We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (Ireland).

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1. Information We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Phone number

  • Booking and appointment details

  • Payment information (processed securely via third-party providers)

  • Any information you choose to provide when contacting us

We do not intentionally collect sensitive health data unless you choose to share it voluntarily during communication.

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2. How We Use Your Information

We use your personal data to:

  • Provide and manage appointments and services

  • Respond to enquiries

  • Send booking confirmations and updates

  • Process payments securely

  • Maintain basic business records

  • Improve our services and client experience

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3. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contract: to provide services you have booked

  • Consent: when you opt in to communications or enquiries

  • Legal obligation: for tax, accounting, or regulatory requirements

  • Legitimate interests: for running and improving our business

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4. How We Store and Protect Your Data

Your data is stored securely and only accessed when necessary.

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

However, please note that no method of online transmission is completely secure.

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5. Payments

We do not store or process your full payment card details.

All payments are processed securely by third-party providers such as Stripe or PayPal. These providers handle your payment information according to their own privacy policies.

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6. Cookies

This website uses cookies to:

  • Understand how visitors use the site

  • Improve website performance

  • Support basic website functionality

You can disable cookies in your browser settings, but some features may not function properly.

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7. Sharing Your Data

We do not sell or rent your personal data.

We may share data only with trusted third parties where necessary, such as:

  • Website hosting providers (e.g. Wix)

  • Payment processors

  • Email or booking systems

All third parties are required to handle your data securely and in compliance with GDPR.

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8. International Data Transfers

Your data may be processed outside the European Economic Area (EEA) if our service providers operate internationally.

Where this occurs, we ensure appropriate safeguards are in place to protect your data.

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9. How Long We Keep Your Data

We retain your personal data only for as long as necessary to:

  • Provide services to you

  • Meet legal and tax obligations

  • Resolve disputes or enforce agreements

After this period, your data will be securely deleted.

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10. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data (where legally applicable)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Data Protection Commission (Ireland)

Website: https://www.dataprotection.ie

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11. Contact

If you have any questions about this Privacy Notice or how your data is handled, you can contact:

jemmaosullivanenergyhealing@gmail.com

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12. Changes to This Policy

We may update this Privacy Notice from time to time. The latest version will always be available on this website.

 

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